Hire Dynamics CRM developers

Dynamics 365 is a customizable Customer Relationship Management (CRM) software that offers data-driven solutions to software problems and improves customer relationships. It is an excellent tool for tracking leads, pipelining, and marketing. CRM offers great ways to streamline the administrative processes in the user's business. It increases profits by tracking sales, services, marketing and at the same time building customer relationships. 

Dynamics 365 offers a multifaceted platform for CRM. It helps optimize the administration by focusing on certain aspects and letting us have free reign to work. For example, Dynamics CRM automates IT management so that you can focus on leading the business. It tracks the customer interfaces and streamlines the internal administration within the business. Dynamics CRM is used by small businesses looking to expand their business and industry leaders who are searching for large-scale solutions. Dynamics CRM tools simplify the most complex customer engagement.

Learn more about Dynamics CRM

Microsoft Dynamics CRM is accessible by three modes – browser, outlook and mobile. It has many competitors such as Salesforce.com, Oracle, SAP, Sage CRM, Sugar CRM, NetSuite, etc. But it still stands to be on the top. Until now, Microsoft Dynamics CRM has released 8 versions viz. Microsoft CRM 1.0, Microsoft CRM 1.2, Microsoft Dynamics CRM 3.0, Microsoft Dynamics CRM 4.0, Microsoft Dynamics CRM 2011, Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM 2015, Microsoft Dynamics CRM 2016. Microsoft Dynamics CRM offers its services in two categories CRM Online and CRM On-Premises. CRM Online is a cloud-based solution, whereas CRM On-Premises requires database and server management by the user.

Important features of Dynamics CRM

1. Improves engagement

Dynamics CRM uses Artificial Intelligence to offer quick services and improve engagement. The AI bots offer all-around assistance to the customers and agents alike. They are very quick in resolving issues which customers appreciate very much.

2. Personalized user's service

Dynamics CRM is a great tool for offering personalized service. With each purchase, it offers its customers a complete personalized customer view. It creates sales opportunities by using contextual customer data.

3. Streamlines user's customer service

Dynamics CRM gathers data from survey feedback, discussion forums and social listening. It then analyses this data and integrates appropriate solutions in the system.

4. Improves operational efficiency

Dynamics CRM uses IoT for troubleshooting and problem-solving. This reduces costs and offers an automated work system.

5. Empowers field agents

Dynamics CRM makes office data available on the phones of the field agents. Having access to the customer history helps them personalize their pitch. It also integrates hands-free devices such as reality headsets into the system for better efficiency.

6. Builds trust

Dynamics CRM offers customers real-time services such as location tracking, appointment reminders, sharing of quotes, quick information availability, monitor service, customer portal, etc. This gives customers a sense of transparency and gains their trust.

7. Improves project management

The intuitive dashboards offered by Dynamics CRM forecast the project resource demand and profitability. This helps to enhance project management.

8. Optimizes resources

Dynamics CRM uses real-time dashboards for the optimization of billable resources. It has a unified scheduling engine that boosts the optimization process.

9. Increases productivity

Dynamics CRM offers a secure portal for collaborative integration of Office 365 tools with the user and customers. It has a 24x7 service for expenses and billing, which customers find attractive.

Roles and responsibilities of a Dynamics CRM developer 

• To be a part of an agile development team
• To work on the integration of Microsoft Dynamics CRM in the enterprise
• To be a leader
• To be able to do collaborative work with software developers, business analysts, software architects and IT professionals
• To be transparent and real in the job
• To be an accountable developer
• To produce high quality work
• To implement Microsoft Dynamics CRM solutions
• To develop and maintain a platform roadmap
• To customize the system to meet the business needs
• To integrate the existing systems and services into the CRM architecture
• To assist with the deployment of the solutions
  

Skills Required

• To have demonstrated proficiency in understanding and implementing business workflows
• To be proficient in using CRM SDK or plugin platforms
• To be proficient with Microsoft .NET 3.5+ development using C#
• To have experience with source control management systems
• To have proven communication skills, both verbal and written
• To have a strong initiative to find ways to improve solutions, systems, and processes
• To have experience with SQL Server, SharePoint, IIS, and Lync
• To think critically about the problems
• To assist with the delivery of customer engagement transformation projects
• To provide advice on technical options, patterns, trends, and solutions
• To have a demonstrated passion for continual learning

Learn more

Skuad can help you hire certified and experienced Dynamics CRM Developers from all over the world based on your hiring requirements, be it freelance, full-time, or contract.

Salary structure of a Dynamics CRM developer

According to glassdoor.com, the average annual salary of a Dynamics CRM developer is US $13,413.90 (₹ 1,000,000). Based on the years of experience in the market, the salary of a Dynamics CRM developer in India lies in the range of US $2682.78 (₹ 200,000) to US $17,438.07 (₹ 1,300,000). In the United Kingdom, Dynamics CRM developers are offered annual salaries from US $55,756.35 (£ 40,500) to US $94,992.30 (£ 69,000). While in Australia, their annual packages start from US $67,213.80 ($90,000 AUD) and range up to US $109,035.72 ($146,000 AUD).

If you look at Canada, it is one of the highest Dynamics CRM developers paying countries with annual salaries in the range of US $57,933.00 ($72,000 CAD) to US $97,761.94 ($121,500 CAD). Germany has excellent opportunities and amazing annual packages ranging from US $48,593.40 (€ 41,000) to US $87,705.17 (€ 74,000) to offer. Poland, being one at the forefront of development, offers its Dynamics CRM developers salary from US $21,777.17 (83,000 PLN) to US $48,670.67 (185,500 PLN).

Freelancing and Contractual basis work

Freelancing is usually referred to as working for oneself. You have complete authority over what and how much you work on. No one has authority over you. All you have are clients. You work for yourself at your ease and earn accordingly. Many skilled individuals have turned to freelancing to have a stable source of income. Freelancers are not employees of their clients; they are more of contractors. Contractual basis work also runs on similar lines. You are never enrolled as a full-time employee in any company. You can work with as many companies as you like. Freelancers and contractual workers take up projects that their clients need to be done. They are free to set their rates and the command to back down if they find the compensation out of proportion with work. Some freelancers and contractual workers ask for half or partial payment upfront before starting the project.

Dynamics CRM Certification

The Dynamics CRM certification course is an excellent opportunity for several individuals at various points in their careers. Students and recent graduates can kick start their careers by getting a Dynamic CRM certification. Developers who want to gain more market value or IT professionals who want to expand their field of expertise can greatly benefit from a Dynamic CRM certification course. One such Dynamics CRM certification course is offered by Microsoft titled Dynamics 365 Fundamentals (CRM). This course is available online on the official website of Microsoft. It has two modes of learning. One is the free online mode, and the other is paid instructor-led mode. This course offers a learning path to acquire the necessary skills required to get a Dynamics CRM certification.

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