How does Skuad handle refunds?

Step 1: You can view refunds under the header ‘Credit Notes’ by navigating to the 'Payments' section. The ‘Raised’ status indicates that a refund is created as a credit note.

Step 2: You can utilize the raised credit note while making a new payment under ‘Outstanding Payroll Invoices’. Based on the amount in the selected credit notes, an appropriate discount is applied to the final invoice amount.

Step 3: Once the payment has been processed the credit note status will change to ‘Settled’ on the platform.