Why is my credit amount less than the invoice amount?
- Currency Conversion Fee: Your payment was reduced due to a currency conversion fee.
- Reason for the Fee: This charge is applied when the currency your employer uses for payment differs from the currency specified on your invoice.
- What the Fee Covers: The conversion fee covers necessary costs, including current exchange rates, bank processing costs, and payment processor fees.
- Example: For instance, if your invoice was for $1,000 USD but you were paid in another currency, a conversion fee, typically between 2-3%, may have been deducted.
- Further Details: You can find the exact breakdown and details of this deduction on your invoice.
