help

Are part-time employees eligible for holiday pay?

Which public holidays are officially recognized by the company for holiday pay?

How can I create my employee profile on Payoneer WFM?

My Profile employee

Profile Setup employee

Edit Emergency Contact

My Profile employee

Personal Details employee

Where can I view my Compensation details?

My Profile employee

Personal Details employee

How do I Edit my personal details?

My Profile employee

Personal Details employee

How Do I add my pending Onboarding documents?

My Documents employee

Upload documents employee

How do I Add any other additional document?

My Documents employee

How Do I request any additional document?

My Documents employee

Request document employee

How Do I see my Contract details?

My Documents employee

Employment Contract

Where can I see the holiday calendar for my location?

Holidays employee

Holiday Calendar

Can you pay my expense in this cycle as it got rejected by mistake?

Expenses employee

Rejected Expense

Is there a deadline for submitting reimbursement claims after the expense occurs?

Expenses employee

Which types of expenses are eligible for reimbursement?

Expenses employee

Do I get notified when my expense receipt is approved or rejected?

Expenses employee

Existing Expense

How will I know how many expenses are paid to me this cycle?

Expenses employee

Existing Expense

How to delete an expense?

Expenses employee

Existing Expense

How do I see the status of my expense

Expenses employee

Existing Expense

Can I add expenses in a different currency?

Expenses employee

Adding New Expense

In what file format should I upload the receipt?

Expenses employee

Adding New Expense

How to claim for my medical expenses?

Benefits employee

How to add dependent’s insurance details as an employee?

Benefits employee

Account Settings employee

Two factor Authentication

How Do I Change My Account Password?

Account Settings employee

How do I add my secondary email address?

Account Settings employee

Add Secondary Email

What are the different types of contractors that can be hired?

Consultant Onboarding

How to add and onboard a Payoneer WFM Shield contractor?

Consultant Onboarding

How can I view the detailed permissions under each access level role?

Account & Admin Setup

Roles & Permission

How to setup my Payoneer Wallet as a payment method?

Account & Admin Setup

How do I remove someone from My Team?

Account & Admin Setup

My Team Members

Updating a Team Member’s Role or Access

How can I update the team member's name associated with an email address?

How do I add a new member to my team?

Account & Admin Setup

My Team Members

How do I manage my team on the platform?

Account & Admin Setup

My Team Members

How do I set up 2FA using Google Authenticator app?

Account & Admin Setup

What Multi‑Factor Authentication (2FA) methods are supported for login?

Account & Admin Setup

How do I set up your Company's Profile on the Platform

Account & Admin Setup

How can I view my leave policy and holiday list?

Holidays employee

Holiday Calendar

How do I fill my timesheets?

Time Logs for consultant

Add new Time Log

How do I view my invoices?

Invoices & Payments

Can I split my salary between multiple bank accounts?

My Documents employee

Payment Info employee

How can I change my bank account details?

My Profile employee

Payment Info employee

How can I see my payslips?

When do I get paid as an employee?

How can I download invoices?

Invoices & Payments

How do I verify my identification details as an employee?

My Profile employee

Profile Setup employee

How do I add and onboard a pay-only contractor on Skuad?

Consultant Onboarding

How can I request custom amendments to an employee agreement?

Manage & Offboard your Hires

How to view the details of an employee?

Manage & Offboard your Hires

Can I change the start date of a contractor contract?

Manage & Offboard your Hires

How can I apply for leave or time-off?

Time Off employee

Add new Time Off - Employee

How do I get reimbursed for expenses incurred?

Expenses employee

Adding New Expense

How to add and onboard a full-time employee?

Employee Onboarding

How can I view my notifications?

Account & Admin Setup